Division 01
Private Investigation
Facts, gathered lawfully and reported plainly. Investigation work at Robins Pro is about reducing uncertainty for the person or business relying on it — not producing drama.
Evidence-led enquiry, proportionate to the question being asked.
Every instruction begins with scope: what you need to establish, what would count as an answer, and what is lawful and proportionate to do about it. That keeps cost controlled and keeps the resulting evidence usable.
Findings are recorded as they happen and reported factually — what was seen, when, and by whom. Where the evidence does not support the assumption behind the instruction, you will be told that too.
Areas of work
Statement taking
Accurate, signed statements gathered in a way that preserves detail and stands up to later scrutiny.
Witness interviews
Structured, respectful interviews with witnesses — recorded carefully and reported factually.
Document & evidence review
Methodical review of documents, messages, records and photographs to identify what supports the facts.
Legal support work
Factual enquiry, chronology and exhibit preparation for litigants, solicitors and legal teams.
Paid McKenzie friend
Practical, affordable court support for self-represented litigants — without giving legal advice.
Timeline creation
Clear chronological summaries that make complex sequences of events easier to understand and present.
Site visits
Attending locations, observing conditions, taking notes and photographs, and reporting what was found.
Surveillance
Planned, proportionate and lawful observation with contemporaneous notes, timestamps and supporting media.
Process serving
Formal delivery of legal documents, confirmed and recorded in accordance with court requirements.
Mystery shopping
Covert assessment of service standards, compliance and customer experience — reported objectively.
How an instruction runs
- Step 01
Enquiry
A confidential conversation about the situation and what you need to know.
- Step 02
Scope & quote
Written objectives, method, lawful basis and a cost you agree before work starts.
- Step 03
Fieldwork
Enquiry carried out discreetly, with progress updates at agreed points.
- Step 04
Report
A factual report and evidence pack, plus a debrief on what it does and does not show.
If you are weighing up whether an investigation is the right step, say so — that is a reasonable place to start.
Discuss a matter